Shipping Policy


Lusso Extensions uses third party carriers for shipping and cannot control shipping commitments that are unmet due to carrier delays. Orders ship within 2-5 business days from ordering. 


Lusso Extensions’ sales are final. Exchanges are permitted if merchandise is unopened and unused. Extensions cannot be exchanged if they are opened, finger combed, shampooed, chemically treated, cut, colored or have been installed. Once an order is placed it cannot be canceled or refunded. Exchanges require purchased to be received prior to a new order being shipped. In order to request an exchange please email frontdesk@lussosalon.com. Include your order number and the reason for an exchange along with the new requested order.